Help & inquiries

Get in touch with our team

Have a question about an order, safety certification, or toy recommendations? We are here to help.

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Send your question directly to our support desk.

Customer support & hours

Our care specialists ensure a joyful, safe shopping experience for parents and families.

Customer care email

[email protected]

Phone support

184 5152 3338

Company

Shenzhen Qifangying Technology Co., Ltd.

Company address

Room 604, No. 7, Lane 8, Shangxing Third Village New District, Shangxing Community, Xinqiao Street, Bao'an District, Shenzhen

Customer support hours

Mon-Sat: 9am-6pm, Sun: Closed

24h

Orders dispatch quickly and all inquiries receive a thoughtful reply within 24 hours on business days.